Retail Insights

May 31, 2019  |  by Carl von Sydow

When consumers can scan, bag and go at a retailer rather than waiting in a cashier line for service, they gain an innovative and personalized shopping experience—and the store reels in more revenue.

May 13, 2019  |  by Reint Jan Holterman

This is the first in our two-part series. In today's post, we're revealing the first five reasons you need to get serious about mobile retail.

April 11, 2019  |  by Matt Redwood

Smartphones have changed the game. And that means big repercussions for how retailers think about self-service in their stores. Our retail expert takes a look at industry trends.

March 12, 2019  |  by Diebold Nixdorf

Our SME examines three innovations gas stations and convenience stores should consider in order to engage consumers at every point along their journey, which will, in turn, improve loyalty and return visits.

February 05, 2019  |  by Arvin Jawa

Consumers use brands as a way to help define their own self-identity. Organizations use brands to outwardly define the culture they would like to propagate. Yet, even branding has become subject to the ever-changing and fickle nature of the consumer. Being afforded with more and more choice, consumers tend to be less loyal and exhibit behaviors of rapid adoption and hyper abandonment. As a result, brands are in a constant battle to keep themselves relevant.

January 08, 2019  |  by Douglas Hartung

This blog was co-authored by Google’s Head of Local Shopping, Nathalie Walton, and DN’s Senior Director of Business Development, Douglas Hartung.

December 27, 2018  |  by Diebold Nixdorf

In part two of our blog series on microservices, we discuss how to use containerization as a means to deploy and orchestrate microservices.

December 19, 2018  |  by John Regan

At our recent TechStyle pop-up shop in London, we showcased a checkout solution that does just that. An innovative “fashion table,” our SCO specifically designed for retail empowers shoppers to scan their own items or even place all of their items on the table at once to be scanned in bulk through RFID technology.

November 12, 2018  |  by Guest Author

Self-service checkout technology is transforming the way Americans think about customer service.

October 29, 2018  |  by Horst Jung

RFID technology has been available for quite some time, but the concept of tracking products with the help of RFID tagging didn´t really catch on, primarily because RFID equipment prices (both labels and devices) have been too high to offer true competitive benefits for early adopters. However, as RFID technology has evolved and become more mainstream, prices have come down and today it offers an interesting alternative for retailers that want to improve their customer service and operational margins.